The solution was two-fold. First, to deliver a brand refresh that resonated more with their target audience across all customer touchpoints - with new positioning, messaging and creative visuals. Second, to unblock a lead generation programme that was losing leads as sales and marketing processes (notably at MQL handoff to sales) were out of sync.
The result was a 21% increase in organic traffic and 29% more inbound leads.
The approach was to conduct research to create buyer personas, new brand positioning, a redefined value proposition, new content and customer messaging that resonated with target buyers; as well as the all important marketing growth plan. A marketing team was put in place with new campaigns going live and an inbound lead generation programme was devised oven-ready for the business to activate.
Within a year the company’s notable growth resulted in a successful acquisition with a leading provider of digital learning and human capital management systems for safety-critical industries worldwide.
The approach was to consult with the New York agency on pitch work, to devise a content-rich social media-led acquisition strategy and also take on project work to reactivate large client accounts.
The results delivered major new business wins worth over $1.5m of new out-bound business including a leading beer brand, plus over $1m of business wins from reactivating dormant accounts back to growth.
Working with a leading university and business school we delivered thought leadership pieces for the startup to challenge current thinking and behaviours to help cut through to potential clients.
This led to a major retail client win and a successful store social media pilot that delivered a 12%+ uplift in sales and secured a national roll-out.
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Email: scalingb2b@gmail.com